Last year in Feb. I orded axles and bushing for my reflex xpress, Being they are a hoyt product I think it fits here because if you call the number for Reflex you get Hoyt USA. Well the first set they sent me after 3 months or waiting was the wrong parts. So the dealer called them back and after a little over 2 months wait for these parts they were wrong also, Dealer call back and on the 3rd try and about 2 months later wrong parts again. 3 tries a little over 7 months and still not right. So I said to heck with them and that is the last hoyt product I ever buy. Heck it was the off season think god or my whole deer season would have been lost because they can' t get there stuff together and ship the costumer the right parts in a timly fashion. I already had my Patriot so I wasn' t real concerned but I wanted to make the Reflex my back up needless to say it is still in my closet needing the parts but I just hate to deal with hoyt so It may never get fixed. Yes I had to wait on my Patriot but I was told up front 8-12 weeks and I had it in 7 weeks so I got a whole bow from bowtech and 7 weeks and I couldn' t get a few peices of one from hoyt in more than 7 months. Good luck and I hope your bow arrives soon!
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