ORIGINAL: Plumbob
I had bought one of the Yellow Jacket Broadhead targets a couple of weeks ago. Well, I almost missed the target once, and the bottom blade of the broadhead cut the cardboard holding the target together. The target was still usable, but couldn't use the handle. So I emailed Morrell's customer service, and asked them if there was a way they could tell me to fix it. I told them that it was entirely my fault, nothing wrong on their part. Bernie from Morell emailed me back, told me to give him my address, he would send me a new one. This was on Tues., the Fed EX man brung me my new target today! That is pretty good customer service if you ask me.
Did you have to give the old one back? If not, i'd say you got a 2 for 1 haha.