I had bought one of the Yellow Jacket Broadhead targets a couple of weeks ago. Well, I almost missed the target once, and the bottom blade of the broadhead cut the cardboard holding the target together. The target was still usable, but couldn't use the handle. So I emailed Morrell's customer service, and asked them if there was a way they could tell me to fix it. I told them that it was entirely my fault, nothing wrong on their part. Bernie from Morell emailed me back, told me to give him my address, he would send me a new one. This was on Tues., the Fed EX man brung me my new target today! That is pretty good customer service if you ask me.