I still buy a lot of stuff from them, always will. Their return policy is second to none. Where else can you take in a pair of 3 year old chest waders with a leak in them. They run your name, looks like you bought those 3 years ago, we can give you 75% of original value for them. Wal-Mart, no returns after 45 days period, no matter the warranty or how much it cost.
They are expensive on some items but you get quality for the spendy stuff. The sales people are irrelevant to me, I know what I want when I go in and don't expect that they will know better than I. That said, if you are in the Omaha area stop in and visit with the 2 guys that work in bowhunting, both very knowledgeable, helpful and nice guys.
I still think a gift from Jesus has arrived when I get my catalogs, even though I own just about two of everything in them.

They will be around long after we are gone.