HuntingNet.com Forums - View Single Post - W.T.H. kind of customer service is this?
Old 07-26-2007 | 05:59 PM
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Hoytail Hunter
Nontypical Buck
 
Joined: Feb 2007
Posts: 1,161
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From: Milwaukee WI
Default W.T.H. kind of customer service is this?

In case HNI doesn't like it, I wont mention the name of the business.

Anyway, last week MondayI ordered (2) 9/32 inch tube style peeps online. Thursday when they arrived they were in factNOT 9/32 but rather 3/16. I called the online storeandthey said they'd send the right ones. Mind you, no apologies whatsoever.

Wednesday of this week the supposed correct peep sights arrive. And accompanying them is a note that says"sorry the 9/32 is no longer available."These 2 new peeps they sent are 1/4 inch.

At this point the question begs asking... Why would you send your customer the wrong items and expect that they'd be happy with them? It's like paying for a Honda in advance then being sent a Huyndaiand being told, ooops sorry no more Hondas, hope this huyndai is alright. Did they reason that 1/4 was close enough to 9/32 so what the heck, just give him that? IDIOTS!

Well, now I don't know if I should pursue this any further. I have 4 wrong sized peeps in hand and am out 13 bucks. (luckily this happened on some cheap peep sights) I'm thinking I should call them and tell them to credit my card then when I see that I'll send the items back to them minus shipping. But... at this point I really don't care and would much rather just toss the peeps in the garbage and be out the 13 bucks. Of course I'd then be "stealing" 2 of the peep sights.

Any thoughts?
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