The picture I see now has the bolt on the right side. The description says, left handed palm swell and safety on left side. Is that correct on yours?

My guess is the reverse image of the picture was used. The person putting it in probably saw it was a left handed gun and assumed the bolt was on the left side. Easy and honest mistake to make.

Poor customer service............that stinks. You can always call them again (on your own dime again) and complain. Who knows.