Well guys my daughter made it to the bow shop and this is what they had to say. First they were very appolagetic and it seemed it wan't even there fault. They think because she has a 28 inch draw and a bow set at 42 pounds that the string is slapping around more than the normal bow would. They are going to order and put on a new string for her, and they installed a sims rubber thing that slides over the cable slide and stops the cables from slaming forward to much and it seemed to do the trick as we shot last night and the problemseemed to be fixed. I thought that was more than fare on there part and she was smoking with her new bow and just needs to wait for the new string to come now.. Walt