PSE's turn around rate is pretty prompt. I have never had to send mine in but you sure cant beat the warranty. My wifes cousin has a Mach 10 which the limbs cracked and the cams got bent, I wont say how but I was able to take the bow to a friend that had a pro shop at the time and was a PSE dealer. He was comming back from Buffalo County whenI called him so he stopped in my town and looked at the bow. He didnt even want to take it out fo the case, it was that bad. He got home and ordered new limbs and cams, they came the next day. His bow was ready the following day and hisMach10 is now a Mach12. At absolutely no cost to PSE or the dealer. Your bow will be fixed and come back just liek a brand new bow. I wont buy anything but PSE.