I'd think about fletching them myself if I was you. It sounds like you've got a fair amount of time invested just getting there, and they're doing a lousy job. I had a similar experience where I asked for some arrows fletched and got the wrong colors back. (I wanted a white vein somewhere on it and got yellow). It was a new shop and the guy was really nice and way backed up with work - so I never said anything about it. Sometimes I think the saying is true; If you want something done right, you've gotta do it yourself.