I have a few of their pumps and while certainly not a pretty gun, they just plain get the job done in any kind of weather. I have not heard the greatest things about their semi autos though. I had a relative who cracked the end of her barrel 4 days beforedeer season ( I actually think it was her fault by not tightening a choke). Anyway, she overnighted thebarrel back to Mossberg and had a brand new barrel in hand the day before opener. Great customer service in my opinion. I've never had any issues with any of my Mossberg PUMPS.