Every business owner is entitled to do things his own way. That's the beauty of being a proprietor. My business is propreitary, though (I shop at one place)........for a reason. I went down to the range last night (in the back of the shop) and shot 3D with my friends, there. When I left....theowner was busy with a customer.....and I didn't bother him......just left. Halfway home.....my cell phone rings. he wants to know if I needed anything....and apologizes for being tied up and not speaking.
That's customer service.....and a good friend.
Yes it is but that's not what you are talking about here.
If no one is in the shop needing help that's one thing but none of you should
EXPECT this kind of service. This is going way above and beyond because when you factor in the cost of his timeto do this he is meerly breakingeven if you purchase your bow
and accessories from him.Remember that time is money.
Like I said.... You guys got it pretty good. Try to get this kind of service, or anything remotely close to it, at any other service oriented business and see what they tell you. Car dealership, maid services, carpet cleaning, dry cleaning, etc....