Bigbulls.......

Labor Costs???? He pays the same for labor whether he's putting on accessories or sweeping.....or unboxing freight. It's a fixed amount. He's open (_____) hours and he's paying (____) X (_____) hours worked. Whether they watch hunting videos......fletch arrows.......or set up bows.

My shop owner did this even for my son when we set his first bow up (which we didn't buy there).....to the second one (which we did).

Every business owner is entitled to do things his own way. That's the beauty of being a proprietor. My business is propreitary, though (I shop at one place)........for a reason. I went down to the range last night (in the back of the shop) and shot 3D with my friends, there. When I left....theowner was busy with a customer.....and I didn't bother him......just left. Halfway home.....my cell phone rings. he wants to know if I needed anything....and apologizes for being tied up and not speaking.

That's customer service.....and a good friend.

Good luck to you.