mobowhuntr,
Sorry it took a while to reply. I sent my last post before I left work, and I'm just getting back on. I'm still learning the terminology, but by "cock vane", I assume you mean the odd vane. It was up so that the vanes didn't touch the stiffer support whiskers at the bottom of the rest. The curling wasn't just limited to the odd vane. Couldn't understand what was happening.
BTW, when I have an experience with a retailer like I described earlier, is it recommended that, in these forums, you don't list their name? Just wondering. They got me good.