they didnt explain to you that the OLD summit skins were "defective"? they didnt stick all too well...take it from me...better you didnt get the originals now that mine are on...if my new ones come ill have heck getting them old ones off i bet..maybe ill let it sit outside in the freezing cold...somethin will need done lol. but i emailed them in the fall when i seen signs at a store saying the summit skins were bad and to contact them. they said when the new ones are done im on the mailing list..we will see...

the only other time i had to deal with them was when i bought my stand..the seat was missing 1 of the sliding buckles for the seat. told them i just needed the buckle...well 2 or 3 days later(REALLY REALLY quick) i had a whole new seat at my door. i was impressed..

you were definently patient..and got every right to be mad...paid for something that wasnt there and no explanation of why...