Not to harp on Whitetailcrazy, but but think his statement as a little overdramatic! I am not saying that he doesn't have a right to state his opinion because he DOES! I just want to say in response that (1) i happen to own both a Moss. 835 and a Rem. 870 and I would not sell either one of them! But I tend to use the 870 more often, with no problems so far! And as far as Benelli is concerned they are an excellent weapon with a great reputation, BUT they to happen to have a CUSTOMER SERVICE DEPT. And the reason for that is their parts also break and need replacement. So maybe it may have been the guns and not the company!