I went in yesterday afternoon (without my bow, I didn't realize we were stopping in until we got there) and talked to Anthony, the guy who actually worked with me setting it up.

I told him what the deal was and his words were;

"Screw whatthe manager told you,dude. Bring your bow in and we'll swap your strings out. We'll check your cam for burs and if we find any we'll throw a new one [cam]on. We've got plenty in back. Don't even worry."

So, as soon as I can get in I'll be able to get the problem taken care of.