You did the right thing by making sure that "the customer is always right" and the customer service guy would have been better served to have done the same thing. But taking your bussiness to Wallmart was the ultimate slap in the face.[&:] I hate Wallmart with a passion, but unfortunately they usually do have what I need and I find myself going there more and more as the specialty shops are getting more and more scarce around here as a result.