RE: Canadian Firearms Centre stinks!
If you have a valid FAC it is the same course. I believe it indicates on the new PAL form the requirements of a Valid FAC or proof you passed the Firearm Saftey Course. You should be able to get a copy of the certifacte of the FAc pass from the RCMP or Police, since that is most likely where or who adminstrated the test when you took it 5 years ago. Get in touch with them, they will hopefully be able to help you with what would be required...however a copy of your FAC should be suffice.
Yes make sure you fill it out complete, I waited 12 months to get mine only to find out it was due to my picture that was suspect. reason why it was older than 6 months...but yet nobody even bothered to inform me. Ended up getting it pushed through after weekly hounding. Then I was told it would take 4-6 weeks...but I demanded a quicker service I got it a week later. My buddy did the same thing from time send to PAL in hand it was 5 weeks. You just have to keep on them, they will tell you they put a note in the file the first few times, then you'll start to get somewhere.
Pure crap, they really make it hard to be honest do they!!!!