i sent a barrel in to have it reblued..they charged me 60 dollars..when i got the barrel home, the rail that holds your ramrod on was missing..i called them back,repairman got all nasty on phone..he said,I DONT BELIEVE I CAN FIND IT.boy, i was pissed..lose my parts.. well, 1 week later rail showed up at house and note that they are not billing me for blueing barrel..now you have heard good/bad,but ended up good for me.. i like their service but i cant stand when someone loses something and makes comment like that..i guess we all have a bad day..