First off, I have never owned a T/C product. Although I have read several bad reports, there have been many, many more raving reports of how good T/C's service is. Based on what I have seen, I think either one of two things happened to those who have had bad experiences. 1) They caught one or two of the service guys on a bad day. It happens with every company and even one with the best service, will have bad days. 2) When the person made contact with the T/C service person, they came across the wrong way. They got all huffy and started demanding things. This never works and almost always backfires.

It does irk me when someone states their bad experience and then someone else comes along and says, "Well, you must have been rude and you asked for your it." Maybe, maybe not, but I don't thinks someone should jump to that conclusion just because they have had good service.

I hope in my postings here no one has taken what I have written as negative against T/C. As I said, I have no personal experience with them.

What I am trying to say is that based on T/C's written warranty they are not OBLIGATED to do the things they do. Again, it is awesome that they have done it in the past, but they don't have to in the future. I am sure we can all think of a business that used to be excellent and one day new people take it over and it goes to crap. Think about restaurants. I can think of many that I used to love and now I won't step foot in it.

The same thing COULD happen to T/C. Personally, I think what they are doing is fantastic and makes good business sense. But, if some big shot investor comes in and buys T/C today, looks over the financials tonight he will immediately see how much money HE is now spending on service. He says, "Starting tomorrow, we only cover what we are obligated to cover. If the person hasn't regestered their gun or they aren't the original owner, charge them for the service. If the idiot broke their stock, why should I have to give them a new one?"

This is not far fetched, it happens all the time. Just because Triple 7 and Randy Wakeman says it is a "transferable, lifetime warranty" doesn't mean squat. I don't care if a guy is the "Inline ML Guru of the world", he should be smart enough to chose his words more carefully. From what I have seen, everything he writes is written to pad his bank account. When someone is doing that, the reviews are slanted and don't mean a thing.