RE: Gps units
I believe that all the repairs are still done at the main building in Kansas. You just need to call customer service and get a return number. Back when I worked on them they had a flat rate service charge and not matter waht was wrong with it they would fix it at the same charge. I remember replacing many LCD's that had lines missing or completely black. They will update the software replace the screen and LCD. They will also restore all the waypoints routes and any other information you have in the unit. I would think that it would be well worth it to get it repaired.