Yes, I saw him tearit down several times. But I was unable to stay for everything that he did. I don't doubt that he's trying. He told me before I bought my bow that he doesn't make much off of the bow itself. He said what he wants to do is get me addicted to it. Because I will continue to go back when that happens. He probably didn't reallize how much of a pest I would be if there was a problem with the bow.