I understand what your saying, but don't they need the correct information from the get go? If the purchaser of the bow goes to another dealer there already is no loyalty there. like buying a Chevy at one dealership and going to another only for warranty work. Sorry to say it,but your not going to the head of the line. Listen I understand your reasoning and your right in alot of what you say, but the tilte of the thread is a Bash on Bowtech plain and simple. If you ordered the right parts and Bowtech "the company " sent you the wrong limbs then Ok you beat up Bowtech. But if the mistake was made by an incompetent dealer or distributor you contact Bowtech directly and report the problem and give them a chance to respond or make corrections. You don't go on a public forum and cast false claims in your title. I shoot a Hoyt also and do some work for a "proshop" sometimes. Every bow made can experience limb problems. I honestly think that people come to these forums to create false impressions on other bow makers. We have NEVER had a Bowtech through the shop that had the "so-called" limb cracks that everyone heard about on these forums, especially Archery Talk. We did however recently see a HoytPowertech with the lamination showing hairline cracking on the limbs. When the guy brought the bow in it was very warm. He had been leaving it in the car during work hours and the heat was damaging his bow. So do you blame Hoyt? I don't think so. I personally beleive most limb problems arise from an owner dry firing his bow or a freind picking it up and dry firing it. Most people aren't going to admit that mistake. Bowtech has made some great bows in the last couple years and deserves more respect for what they've been able to accomplish in such a short time. They truly are a leader in the industry, so better get used to hearing the name.