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Old 11-17-2002 | 05:11 PM
  #25  
oregonhunter
Fork Horn
 
Joined: Feb 2003
Posts: 107
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From: Rochester, MN USA
Default RE: What would you change...

Shortly after moving here I cruised around to all the local shops to check them out. The first one I went to, the owner was a pr*#*, he barely said two words to me during the 30 minutes I spend in there snoopin' around. After leaving I asked around about it and why he was giving me such an attitude, they said he only liked locals, and the old time locals at that. Obviously that makes no sense to me, but maybe that was why his shop was junky as a result of a lack of profits.

Second shop, absolutely pathetic. Hardly anything on the shelves and an "I know it all" attitude behind the counter. One thing I have come to learn over the years, damn near all bowhunters like to think we know it all, and there is little we hate more than someone trying to tell us we are wrong with little provocation. Don't get me wrong, I think 99% of bowhunters are very inquisitive, but on their own terms.

Third shop, SWEET. Carried several lines of bows, lanes out to 40, and VERY nice and was not demeaning in the least, yet very helpful when asked. He has at least one other worker with him at all times, so there is no wait. And if there is a slight wait, he will go talk to you about what you want and let you know how he is a little busy and will be with you shortly.

I just think basic customer service makes up for a lot of downfalls in any business. Folks just want to feel like both them and their money are appreciated.

Just my two cents.

Chad

"Only two things are infinite, the universe and human stupidity, and I'm not sure about the former."

--Albert Einstein
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