customer service, customer service, customer service,

The one thing that bothers me is the ability to get help at times. I often try and help people myself. (shop owned by a friend) I realize it is often difficult to justify 2 or 3 employees to help, however I've heard so many complaints and see so many people walk out of our local shop because they can't get waited on.

I know what I'm saying, I run my own business 53 employees and $15m sales annually. I can sympathize with the problems but very crucial.

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