Yeah, thats seems to be a problem anywhere,, just about any time I go into one of the "BIG" fancy shops,, it seems they have a lot of "counter" help,, people that run the cash register, and run for the door at quitting time,, but they usually cant answer questions, and are no help. Now Im ranting lol. I know what you mean, I am lucky to have a good shop nearby that has always helped people out any way he can,, but its getting increasingly harder to deal with the owner,, he is starting to want suggested retail for everything in the store,, when he knows anyone can drive 30 minutes and save money,, but he will help anyone wanting to shoot.