i have never had better service from a company than thompson center. they are number one in my book. leupold and ruger would be a close second. i have sent in my guns to thompson center for issues through the years some of it my fault and have even got a gun back totally re- blued like i had just bought it 10 years previous. all of the work was FREE of charge including the shipping. i think your being a little harsh. your last statement was that you could still send it back so i would take it that they still want to help. dont take this the wrong way but to be honest if you knew your local hunting regs. only allowed conicals i would have looked at other gun options. not to say that the omega shouldnt shoot conicals well but i would have been happy with one of there models in a 1 in 48 twist cap lock gun. another thing is i dont think you spent enough time with your gun. half the fun is working up loads and bullet types and weights. if you only tried a couple loads then you havent done your part. i know most guns will have a certain amount of accuracy out of the box and it stinks when you cant get thing on paper but when you find a load that works well its time well spent. i bought a winchester model 70 in 338 win mag and it didnt shoot well with about 5 different types of ammo. at 40$ a box imagine how i felt. i once had a ruger in 7mm mag and threw a scope on it and was hitting dead on first couple of rounds so it can go both ways. i bet if you send it back with a note saying dont ship this back till maxi balls can shoot with some degree of accuracy they would probably figure out the problem or give you a new barrel. best of luck with that gun! .