HuntingNet.com Forums - View Single Post - Cabela's unbelievable customer service !
Old 05-12-2006 | 03:16 PM
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Germ
Boone & Crockett
 
Joined: Sep 2005
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From: Michigan/Ohio
Default RE: Cabela's unbelievable customer service !

ORIGINAL: Pass_Thru

Yeah just like everyone else. Problem is everybody complains about high prices when product is made here because we demand higher wages and so manufacturers raise prices to cover high production costs. So companies do what we ask and lower prices but to do that they need to find a way to produce it cheaper so they look to places like Mexico and China to do so. We've created our own monster. Im in the tooling trade and see all the tools I should be building coming from China to keep tooling costs down. sorry for getting off subject but just wanted to respond to the above post.

Jason
Yeah, well I am not eveyone and I try to do something about. As for keeping cost down, well I got two words for you.

Profit Margin

Before Cablea's went public they were a great company. The customer service wasthe vision of Dick Cabela, he is a great guy. Really down to earth, and so is his brother Jim. I have talked with them many times, they will always have the great CS. I know of thousands of your stories. They do not lose any money on returns.
1 Why they have the bargain cave for in the stores(which actually makes a little money).
2 They return they product to the vendor.
So it is at 0 cost to them and it makes us happy!!


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