I tell you what, I am very impressed. They are sending me a DVD. They told me a 3 yr warranty on all metal but no warranty on plastic or rubber. I stated my concern of having the hand crank wheel snag in the woods or bust and they said thatthey have only had a few break. They can be replaced but not for free. $270 and if you want the the safety rail $310. They weigh 20#'s and they are all aluminum. Looks way quieter then any climber on the market and that leveling system with that hand crank is really something. I'd say go for it. I may have to get one too. I have a Summit Viper and as with all climbers I've seen there is noise in getting the cables set up. Doesn't look so with these. Thanks for sharing. Hell ,I only have around 20 deer stands, might as well get another.