They do have very good service. I got a breech plug at no charge so #11 or musket caps could be used in a firebolt. They didnt even hesitate to send one to me plus the nipples. I didnt like the trigger pull on one of my rifles so they sent a free trigger assembly in 4 days at no charge. They will keep my business even if they are made in Spain.Hey wait, so is the allpopular Austin and Halleck last I checked.