I bought a yellowjacket last year and had trouble removing arrows, (with broadheads). I called Morrell's to see if I was doing something wrong and ask if I needed to lube or wax my shafts. They had a new target to me in 3 days, told me to keep the one I'd bought. Seems they had a bad batch of foam. GREAT customer service. I shot that new target to bits over the past year and my niece is shooting up the original with her LIL WARRIOR. I have since purchased a Morrell's Eternity bag for feild tips and another Yellowjacket. I mostly practice with broadheads. I am very happy with Morrell's and their products. I'm so impressed with their customer service I'm a customer for life.