Well guys, I have been incredibly busy (working 10 hour shifts while trying to get in my screen and paper shoots as well as taking care of my sister who just broke her foot and her 2 year old son,I figured that I should reply so here goes.....I actually sent several e-mails through the web-page and posted my correcte-mail address trying to get more information on this problem. The e-mails were never answered therefore I had to call the company. As far as the problem, that is one of the things that I had checked after originally talking to you about this problem via e-mail. The switch was in the correct position then and was never moved, and I still was having the problem with the unit.I hope that it was just a simple mistake on my part, butlike I said, when I originallyhad this problem I made sure the switch was in the correct position and I was stillhaving the unit seeming to work when it wanted to. I have spoke highly of your cameras on the internet for along time know as at the time I thought that it was the best camera being offered on the market, after this though I don't think that I will be suggesting this unit. As far as asking other camera owners for help, that isn't their job and they aren't paid to give advice. If I call Ford and ask them about a problem I am having with my car, I sure as heck don't want them to tell me to talk to another Ford owner about it. I also believe that if I call a company and they tell me that a representative will contact me later that day, somebody should contact me. The last call I made still hasn't been answered (I guess that I got the info I needed from this post and a e-mail that was sent to me weeks after sending the unit in.)

Rick, I purchased the camera in late July 05.