man, the way i run my customer service, if someone on AT made a post complaining about my customer service, not only would i publiclyattempt to make things right - and not point fingers- right or wrong - but i'd have to ask my loyal customers not to kill them. that's what good customer service will dofor you.

never would have gotten there with me though. 3 times in 1 week i had people order the wrong lengths. took care of every single person - no charge. i've replaced numerous strings folks messed up learning how to install a peep or whatnot - no charge, cables too from folks letting the press down with a cable untracked - no charge and no grief. its why i have a lot of repeat business and a good rep.

and if ifind out you've got a sick one in the hospital or are having financial issues for another reason - just try and pay, i won't letyou - and there's a couple folks on this board that will surely back me up on that one.

trailcamman, that's how you build a business that lasts. its still america, and it still works. and i think you've publicly mis-treated one of your customers, owe him a public apology, and unless i see it you won't be getting any of my business.