RE: WARNING!!! Trail Sense Engineering!! WARNING!!
Prior to NAFTA, I'd agree - TSE would love to have more folks on a full time basis. If you knew how much GSM paid per unit on their stealth cam units, you'd throw-up. Let alone their digitals. If TSE made that much margin on our units, staffing would not even be a consideration.
We are forced to stream line everything because we choose to use US companies and do US manufacturing. Just look at whats happening in Detroit with GM and Ford. These things happen faster with much smaller companies, but the root of the problem is still there. Even with this being said, you call us on Christmas Day and place an order.
We have just chosen to stream line and keep high US quality products. The alternative is not really an alternative in the mind of this company.
We've been in business for 6-years building trail cameras. No company can make everyone happy all the time. You can search high and low on the net and you'll find very few unhappy complaints. They are however unavoidable. I believe we have one from a guy (somewhere) who ran over their cam with his truck. He did expect a new repalcement - afterall - it was still under warranty. Needless to say, he paid to have it fixed and left a post to that affect.