I'm not sure where you got you Moultrie but, I would take it back and either get a new or get you money back and get a different brand. I have a Moultrie 200 and 2 cuddebacks. My Moultrie works great so far haven't had any problems. My cuddebacks I have a 3.0 verison and a 1.3 verison and I love them both, although I just had to send in my 1.3 in to have the flash fixed. Like everyone has said if you have the money get a cuddeback its a much better camera even though the Moultrie 200 is not to bad either for the money.