I agree with Alex in that 7 months isn't that long, but not returning a phone call or at least contacting to let him know what's going on. If it were me I'd pursue legal actions. I don't care how busy a taxidermist is, taking 5 min to talk to a customer is rediculous. I work 40 - 50 hrs a week at my day job, plus 20 - 30 hrs a week doing taxidermy, plus family time. Plus working with various business' about websites. Now I am busy but if one of my clients were to call me I'd drop whatever to listen. It's called being professional.