Did he put a deposit down on the Trykon when he ordered it? Just curious. I am not a shop owner, but it seems like if everyone who ordered a bow, paid for it, took it home and shot it only to return it.....well it wouldn't take long for the shop to be overloaded with bows. Also, in my opinion any bow that has left the shop to be taken home and shot becomes a used bow. I hope your friend can enjoy archery for quiet a while longer.