my personal experience with the company has come from working on a neighbors bow. i found their tech department severely lacking in technical knowledge regarding tuning their bows, strings for their bows, and basically anything i've tried to get help with. the guy, doug, literally said, 'well, i try and get the limbs kinda in the big round hole on the cam and mine seems to shoot pretty good.' now if i was asking jimmy down at the bait shop how he tunes his, that would be fine, but not the tech department.