I have had my hand climber combo for about a year now. I love it but it might take you a few more times to get use to it. I climb facing the tree as suggested and place the bottom of my forearms on the seat and either grab the sides of the belt or the arms where the belt slides in. I use my arms to support myself as I pull my legs to me. It can be a little difficult if you are trying to start out at a really steep angle. Don't give up cause once you get the hang of it you'll love it and it is pretty quick. My only problem is I can't wear any boots with more than 800 grams insulation because it makes it impossible to get my size 14s in the slots[:@]