Guess I am lucky in that the bow shop I go to is beyond good. They are all friendly and all shoot alot. There costs are higher than Wally world, but even though I did not purchase my bow from them. Any service I have done is Free. They only charge if I buy a part and even then sometimes it has been free. I lost a retaining clip in my lower limb a week be before season ( luckily I saw it ) I took it to Curtis and 1 minute latter, new clip, double checked tiller and made sure all else was still good to go. Probably a total of 10 minutes he spent on it, but when I asked, "how Much I owe Ya?" he said nothing' and Good luck next week. In return I send them as much business as I can. sometimes you get what you pay for. But in your case you are getting high prices and lousy service. Sorry to hear it. No other place you can go Huh?