Has anyone had an expirence with Traditions customer service I was at the range this morning and when I was seating my bullet an I felt my ramrod give (hard to explain) and when I pulled it out the end was broken I have only had the ML for two mths(great ML recommend it to anyone)and I have only used the ramrod for cleaning a couple of times. I am assuming that the ramrod had a weak spot, so I emailed Traditions to see if they will replace it ( I will be very upset if they don't an I have to pay).