Same thing was happening to me. I'd go out glassing whitetails with my uncle. He had an old pair of Swaro's........and I didn't. The deer wouldn't get real active until late in the evening, and by then, I couldn't see them with my binoculars and would have to borrow his. I had thought they were too much money until I started seeing the diffence his made. It wasn't long till I was sporting a pair and keeping up my end of the spotting. My only regret has been not getting a pair sooner.

PLB, I'm in the same boat. Swaro's to spot, and Nikon to finish.

P.S.-The only time I have had to use their customer service, it was great.