I am truely happy that you were able to get the issue resolved .... Glad to see Parker lived up to their word and sent both limbs.... Parker has a very good customer service track record IMO. As for the Bow Shop that Short Limbed you well unfortunatly those kind of shops are out there... there are a few around here that are EXTREMELY overpriced, unknowledgeable, disqustingly dishonest and seriously lacking in the tech area of various brands of bows and I wouldnt let them do any work on my bow ... I wouldnt let them touch my bow's with a ten foot poll!!!!! But I avoid them at all cost... unfortuanatly sometimes we have to experince them to learn our lesson.... it took me awhile to find a wonderful Archery Pro Shop... I also had to run the gamet of bad bow shops till I found keeper. I would make it perfectly clear to Parker that the Bow Shop short limbed you and was dishonest about the matter and then DROP THAT BOW SHOP LIKE A HOT ROCK..... after all they are the Representative between you the customer and Parker Bows... what the customer dosent know is that the ball being dropped wasnt Parkers Fault but it was the Dealers fault... but the customer many times dosent know that and they just blame it on Parker..... AND THE BOW SHOP DOSENT WANT TO TAKE THE BLAME THEY HAVE EARNED FOR FEAR OF LOSSING FUTURE BUISNESS...I for one as a Company Owner would not like to have a dealer such as the one you delt with representing my company.I Hope all goes well with your new limbs and ... Give that Parker another try