HuntingNet.com Forums - View Single Post - Okay, now I am ticked......... another cracked limb!
Old 05-09-2005, 06:38 AM
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gibblet
 
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Default RE: Okay, now I am ticked......... another cracked limb!

i know for a fact they will give someone a new bow also. i'm living proof. betcha $1 you got a mis-machined limb pocket. its time to take matters into your own hands and get the name of your states sales rep and call him/her yourself. BE POLITE AND HONEST. believe me there is no need to be a jerk about this. you can explain how you feel, your disappointment, your frustration, your growing lack of confidence, and everything without being impolite yourself. you can even express your anger without being mean to the person on the phone. ("i feel angry") Bowtech will treat you with dignity and will respond to you without you blowing up at them. its not like pulling teeth to get them to help and honor their end of your relationship. they are archers and hunters and its just like talking to us.

i guess i'm trying to say i went through a lot with my first patriot, but i never found it necessary to be rude, and i was never given the run-around, and everything was taken care of in a timely manner. i never minced my words or feelings either, but i expressed them politely and honestly, and i was always treated with dignity and sincerity. i, at times, was very, very angry, and i let my state's sales rep know, but i was never a jerk to him. i'm not saying you have to be nice to get something done, i'm saying you don't have to be mean to get something done.

even if you're going to sell it you should get it taken care of first or the same thing will happen to the next person but they won't have a warranty.
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