I think a lot of times, guys expect a shop to give them "special" treatment just because they bought a bow there. Now, dont get me wrong, I expect to treated well when I put down 700.00 for a bow, but I don't expect the shop owner to try to bend the rules to make me happy by lying to a rep or whatever just to get something fixed that was my fault. Too many guys expect a shop to do whatever is possible to fix something. I don't own a shop, but I do realize what's at stake if you call a bow manufacturer and tell them some lie to get something fixed. Not good business.

The problem is, guys don't want to hear it. If a shop tells them that its going to cost such and such an amount to repair something, they get pissed off saying the shop is at fault. They give the shop an attitude, and I think its fair for the shop owner to have an attitude with them as well.