I totally agree with you, people should treat and do on to others as they feel they should be treated themselves. I have a good repore with my local pro I support his shop even if I can get something cheaper some place else. But on the other hand (don't hold this against me because I don't own a pro shop so I am just giving my opinion) it is a business and unlike say Walmart or a large company like that they can afford to loose a few customers where I know my local pro shop can't. So putting up with crap from customers is somthing that is just there. Its just terrible that you have to put up with people like that when you are actually tring to help more than anything.