UPDATE - Allegiance Issue
 

I finally got the call from my shop that my limbs came in today and they swapped them out. Problem solved. I went down tonight right after work to pick it up. After leaving and heading down the road, I noticed something that just about made me go off the deap end. There is a major scratch, or scratches in the riser that were not there before I took it down. I have pics to prove it. I don't know what the hell they did when they pressed this thing, but its a hell of a looking mess IMO.

Here is the before and after pics of this bow. Would anyone else here be pissed? I don't know where to begin. Its been over 3 weeks to get the limbs, and now this. I really don't want to go to this shop raising hell as its the only Bowtech dealer close enough to me. But I'm pretty upset by this. This is the #1 reason I hate anyone to touch my bows. I was worried about something like this. I know the finish isn't the big deal here, but I sell every couple years for new and make sure I take care of my bows. I have never had a bow look like this, even after a couple years of using it.

Sorry the first pick is blown up and kind of blurry.

Am I being unreasonable here?

Before


After

RE: UPDATE - Allegiance Issue
 

I don't think they did that when they pressed it,it looks like it was dropped to me.Regardless,that sucks.


You will have a hard time convincing them that they did it.A reputable place that new that they did it should have said something and tried to work it out.I have a feeling they either didn't see it when they did it or they are scum and are going to try and pass it off as your fault,either way,it doesn't look good for you.



That being said,I would approach them calmly and explain the situation,the best I think you could hope for is credit.I really doubt they will send it back to get it redipped for you.


Good luck,hope it works out.

RE: UPDATE - Allegiance Issue
 

Hell no you aren't being unreasonable! I would raise more hell w/ them than you can imagine, only dealer be damned!! They OWE it to you to make it right....They messed it up, they fix it. Simple.

RE: UPDATE - Allegiance Issue
 

Muzz88, I am glad you finally got your bow back. How much more clearance did the new limbs give you?

With all that aside, I would beup-set also, because I try to take care of my stuff the best I can too. Have you ever had problems with this shop before, or has anyone else that you know of? Maybe a new employee or anunexperianced person could have worked on the bow (I always hate that). I would discuss it with the shop and if they could not take better care of people's bows than that, then I would have to take my business elsewhere, even if it is farther to drive. I would rather drive a few more miles to get better service.

RE: UPDATE - Allegiance Issue
 

Tbyrd, to answer your question about clearenence. Its a TON better than previous. Bowtech made it right, I'll say that up front. Now, both cams have the same amount of clearence. I'll venture to guess its about a 1/8" now. Maybe a tad less, but more than ample.

I sent an email to Bowtech about the scuff marks. I also offered to provide the before and after pics of the bow. This really has me pissed to say the least. This is NOT Bowtech's fault, I'll say that first. I can't honestly say if they did this to others or not. As I mentioned, I have always done my own work so I never had to deal with this. Man, I really wanted to get back into shooting this thing too.

RE: UPDATE - Allegiance Issue
 

Any specific brand name of equipment is only as good as the shop selling it. I would never be so committed to a manufacturer that I had to deal with this. Your best bet is to discuss in a civil manner with the dealer what happened. If they are unwilling to fix the problem for you I would make sure Bowtech knows about the incident and that if they wish to continue having you as a customer they need to step in with the dealer or provide you with an alternative dealer, or fix it direct. Make sure the dealer has first shot at fixing the problem though as your first step because if in the weird case they were not aware they will at least have a chance to make right with you before you go to the manufacturer.

Just MHO and I wish you the best of luck in getting this fixed.

RE: UPDATE - Allegiance Issue
 

muzz ..... are you sure that is your riser? I guess it doesn't matter, but it's just a thought. I would do what Matt said ... give the Dealer a chance to make it right, then to Bowtech if they don't

RE: UPDATE - Allegiance Issue
 

PreacherTony, yep its mine. I did put a very small nick in the riser when I put my STS on it. Its there.

Man, I never in my life envisioned this type of nightmare unfolding.

RE: UPDATE - Allegiance Issue
 

Unreasonable??? No way!!! What would you say if a shop did that to the wood stock on your $1000.00 custom rifle while mounting your scope. You'd be mad as heck, just as you should in this case. If your shop doesnt fix it I would advise bowtech and never use that shop again.

RE: UPDATE - Allegiance Issue
 

That really sucks. I'd be pissed too; it's too bad you didn't notice that before you left the shop. I'd do what Rick recommended , go back to the dealer w/ the pics. and talk to the owner calmly. If you get no satisfaction then call Bowtech.
Sorry about the scratch!!

RE: UPDATE - Allegiance Issue
 

First I,d hope your cam problem is solved .
Did they also add any washers ?
As far as being upset...GGGRRRRR..............
I also keep my guns and bows as clean and scratch free as possible .
If it was my bow and I picked it up looking like that I,d have to go out to the parking lot just to catch my breath .
I wouldnt no where to begin .
I,d go to the owner or manager and explain to them you are very grateful for there help resolving the problem , but you are not happy with the looks of your bow at all .Tell them you want it to look like it did when you brought it there to be fixed .
If they wont do anything.
Then I,d talk to Bowtech and see if they could call the dealer to make it right .
Good Luck.......:eek:

RE: UPDATE - Allegiance Issue
 

Man that flat sucks, has the bow been there all this time?

The amount of scratches and their location make it hard for me to believe it was a one time scratch, almost looks repetitive. (like being hauled in a ATV handle bar type bow holder) I’m not saying that is what happened, but I could see where it would do something similar.

Either repetitive motion or it was placed in a VICE unprotected!

No matter the cause, you at least need to let them know about it and see what they say. If it is anything other than a positive outcome it is time to drop the shop.
No more bowtech shops in the area? You know the next move…..


I doubt he will cover a dip job, but some sort of monetary recourse is in order.

RE: UPDATE - Allegiance Issue
 

i'm having a hard time figuring out what did that - BECAUSE - if it wasn't some type of clamping tool as there's marks on top and bottom - i don't know what could have done that other than a dog - and if a dog didn't do it - that's not the only area of your bow to take a hit. for something to get in there and make those scratches it would seem other parts of your bow may have taken a hit also.

RE: UPDATE - Allegiance Issue
 

4Tracks, to answer your questions. Yes the cam issue is fixed. It looks perfect now. No, there were no washers added to correct the issue. As Bowtech suspected when it was called it, it was a limb fault that was causing the issue.

Gibblet, I hear ya. I have no idea what they did to cause something like this. My first thoughts were that is was done in the press. But, they use an Apple Pro and I can't image how in the world they could have done something like that in the press.

I don't know, I'm calling the shop when they open to find out what they say. I can definitely see a different shop on the horizon.

RE: UPDATE - Allegiance Issue
 

Muzz,
Glad you got your issue fixed. In th issue of keeping on good terms with the pro shop, I wouldn't go nuts, but you should definitely bring that thing back to them. That scratch if awful. Major letdown.

When you have a minute, if you don't mind, post a picture of how the cam looks. I am curious as to how it is supposed to look. I was at the shop last night and of 12 Allegiances and Tributes, the all looked a little close. Not for nothing, so does the Guardian and the Commander that my buddy bought.

RE: UPDATE - Allegiance Issue
 

I think you would get farther if you went down there instead of calling. Lots of people are tough over the phone, but when in person, not so much. Also, you can show them what you are concerned with,instead of trying to explain it.

RE: UPDATE - Allegiance Issue
 

The marks look too...evenly spacedto have been dropped. I'd say that it was put in some sort of clamp that lost it's grip.

RE: UPDATE - Allegiance Issue
 

Muzz,

I am glad to hear that you had the cam/limb issue resolved but I am sad to see the scratches you posted. Good luck just hasn't been coming your way lately.

I am a bit at a loss to explain the scratches as well. It could be a variety of things. If they dropped the riser after they took the limbs off or someone had it in their hand as they were walking around the counter and it rubbed against something sharp...I just don't know. I do know that you seem to be headed in the right direction to have things remedied. I would be curious to hear what the shop says and what it would cost to have it redipped.

RE: UPDATE - Allegiance Issue
 

Muzzy,

Sorry to hear about your tuff luck... You could always get that predator camo dip done, I'd be jealous then :D

Hope everything gets taken care of for you.

RE: UPDATE - Allegiance Issue
 

MM88,

You have every right to be pissed, i would be super pissed off!
That being said, go to the shop and try to talk to them in a civil manor,
( i know it would be difficult due to the circumstances) and see what they will do for you.
If that doesn't work, contact Bowtech, and tell them the situation.
Good luck

RE: UPDATE - Allegiance Issue
 

It does look like it was in some kind if a clamp that slipped. I would freak out as I'm like you andtake good care of my hunting equipment, more so than anything else I own. I would go in person with the bow I always had better luck talking face to face then over the phone.

RE: UPDATE - Allegiance Issue
 

True that, plus there might be some customers in there which could help sway his eagerness to help your direction.

RE: UPDATE - Allegiance Issue
 

Just an update. I talked to the shop today. She said she noticed the scratches when she put it in the press to change the limbs. However she wasn't sure how they got there. But, she did not hesitate to tell me that when the next Allegiance comes in, she'll swap me. Im very happy with that. I still think they might know what happened to the bow, but as long as its made right, I don't care.

RE: UPDATE - Allegiance Issue
 

Thats the problem, you let a woman touch your bow!!;) Just kidding ladies:D

RE: UPDATE - Allegiance Issue
 

Yep, that is what I'd think too.
She is going to swap the riser or the whole bow?

The serial Number with your lifetime warranty is on the riser.

A brand new Bow w/ new warranty? That would be nice.

RE: UPDATE - Allegiance Issue
 

Make sure the new bow doesn't have the same problem with the spacing.........

RE: UPDATE - Allegiance Issue
 

What would be a safe tolerance to have Rick James. Thinking of buying one want to check mine before I buy it.

RE: UPDATE - Allegiance Issue
 

I don't have enough experience with the 07' or newer bowtech bows to give you a good answer to this. My recommendation is to send an PM to Bowtech_Shooter on here, Pat is tech support for Bowtech and can answer your question best.

RE: UPDATE - Allegiance Issue
 

thanks rick I'll do that

RE: UPDATE - Allegiance Issue
 

muzzyman88

I just bought a 07 Allegiance and am curious myself in what the accpetable spacing looks like. There looks to be a little over 1/16" between the cam and the limb on my bow. Pics would be great.

RE: UPDATE - Allegiance Issue
 

muzz,

That freakin' thing is cursed.........get rid of it now before it drags you down with it!!!


Hope you get a new bow......not just a new riser. As already said, make sure you geta warranty.

RE: UPDATE - Allegiance Issue
 

I suppose that's best. Still a bunch of crap. Made right would have been from the begining when first noticed. Do these people think we have time to continue fooling around all the time.

RE: UPDATE - Allegiance Issue
 

Ok fellas, I'm going to try to get better pics. I tried tonight, but the lighting I had at the time stunk. Its a difficult thing to capture a clear pic of. But I will say that mine measured just a hair short of 1/8" from the side of the cam to the limb. This was on both ends. Before, the bottom was fine, but the top cam was basically against the limb.

The shop said they are giving me a complete new bow in exchange for mine. I'm pleased with that and they have me eating crow. I didn't give them enough credit. They always treated me well there and I don't know why I doubted them this time. I guess I was getting pretty bent out of shape because I haven't had a bow for almost a month.:D

Also, Bowtech was great through the whole process. I still think they need to work some bugs out of things out there in terms of getting product to customers but all in all, they're very good.

Anyone thinking of buying a Bowtech, DO NOT HESITATE. My issue, was taken care of. Others having similar issues will be too. They make awesome bows, and I can't imagine switching back to a Hoyt or going to Matthews or any of the others at this point.

RE: UPDATE - Allegiance Issue
 

MM88,

Glad to hear the shop is taking care of you, not all shops would do that.
Sounds like they are a good shop afterall.

RE: UPDATE - Allegiance Issue
 

Well guys, I can finally say I have closure with my issue. The shop called yesterday and said they had my new bow in. So, I wen't down after work and exchanged them.

Finally, I can shoot!

RE: UPDATE - Allegiance Issue
 

I finally got to target shoot and site in my Allegiance today and can see why you were so bent out of shapae waiting to get yours back. Simply 1 word "AWESOME". I've also talked to their custpmer service department on the phone and Pat has been of great help thru email. Have fun shooting.

RE: UPDATE - Allegiance Issue
 

I totally agree with your comments. The bow is unreal. A real tack driver.

Pat from Bowtech is a top notch guy and was real helpful with my situation the couple of times I talked to him.

RE: UPDATE - Allegiance Issue
 

Man I'm gladto hear that they squared things away with you. I can't imagine being without my Allegiance for as long as you were without yours! I'd get seperation anxiety!

RE: UPDATE - Allegiance Issue
 

This sucks, I also take very good care of my equipment. If the shop cares about the customers they will find a way to make it right.

RE: UPDATE - Allegiance Issue
 

MM88, good 4 you! Glad 2 hear it all turned out well. Let'em fly!