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bman940, no, I haven't checked the Nikon's No Fault Policy, but I suppose I had to. I just got that info about lifetime warranty from the person I thought knows it for sure. I'm glad that's not true and will consider buying Nikon binos for myself)
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There is a ole' axiom; "someone who has a bad experience tells 10 people, those who had a good experience tells one person".
Whenever I look at reviews I always disregard the great ones and look at the bad ones - More often the bad ones have unrealistic expectations. When a vast majority think the product / service is good, perhaps the complainer should look in the mirror........................ A $10 car wash is just that; not a detail job !!! |
Unfortunately this is how it happens most of the time. I think we all should make more positive reviews for the products we really like.
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Thank you, Ray! I do not do any sales for Nikon but I do try to get the right information out to you guy's when I notice a misunderstanding or mistake. Drop me a note if I can answer any question's for you about Nikon's Bino's. I just finished the last of my 3 big hunts this year, OK,TX and KS. Needless to say I did a lot of glassing. This year I used MONARCH 5 10x42's (which just happen to be $50 off right now) mainly because a buddy borrowed my MONARCH 7's and doesn't seem interested in returning them! Great low light bino's and made for all day glassing.
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That's great! I'll PM you if I have any questions.
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Well after a lot of back and forth ,emails,phone calls between Nikon and myself , returning the ones they sent me and waiting for a different set to arrive I think I have a set that settles this matter. It was like pulling teeth to get there but I consider this a dead issue.
Will it change my mind about ever purchasing Nikon again? Highly doubtful!!! But they finally made this issue right so it's a dead issue now. |
I'm happy you finally received the right set. Disappointed it caused so many problem's for you and hopefully Nikon CS learned something as well.
Good luck with the rest of the season Mike! |
Originally Posted by miketodd58
(Post 4226709)
Ok some of you may know I have been a loyal supporter of Nikon products for years.
NO MORE. Sent back a pair of Binoculars for warranty repair. Granted these are 20 year old Binoculars and this is the second time they have been back for service over the past twenty years. After 3 months of back and forth I get a email saying they cannot get parts and they are replacing them with a new pair. I think great I am getting a new pair of binoculars for my 20 year old binoculars. Here is where the story gets bad. The Binos they are sending will not carry the lifetime warranty. They will only carry a 6 month warranty. So Nikon is essentially shutting down their Optics warranty after 20 years or so and getting out from under their lifetime warranty. No more Nikon products for me. Leupold all the way. ...Edited Champlain Islander...20 years!!! WTH!!! And they send you another set!!! What you want free bino's for life lmao I'll bet your a liberal demicrats ain't ya |
Originally Posted by Mr. Longbeard
(Post 4234315)
...Edited Champlain Islander...20 years!!! WTH!!! And they send you another set!!!
What you want free bino's for life lmao I'll bet your a liberal demicrats ain't ya When a company puts a lifetime warranty on a product..advertises on TV binos dropping off tailgates and falling off cliffs and they are covered under a lifetime warranty...YES!!! I expect that company to uphold their commitment to the customer and do exactly as they advertise. Easy enough to understand?? |
Mike,
..............and here I thought you were going to say that you brought a new pair of Nikon binos for Christmas ?!?! |
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