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Ford Warranty work

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Ford Warranty work

Old 01-09-2002, 12:48 PM
  #1  
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Join Date: Feb 2003
Location: Utah
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Default Ford Warranty work

If you'r like me and paid a tiny fortune for your new ford truck..and then have it break down...and try to get a rental car from ford..good luck. They stopped the rental car program unless you have the ESP coverage that goes beyond the bumper to bumper.
This sucks!! the gasket on the oil pan for my 2001 Powerstroke cant be replaced without pulling the motor. so now im paying my payments and have to pay for a rental car...Im trading this POS in for dodge or chevy ASAP.

sorry...just had to get vent!

Dianna
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Old 01-09-2002, 01:12 PM
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Join Date: Feb 2003
Location: Milan Indiana USA
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Default RE: Ford Warranty work

When I had warranty work done on my 4x4 Ranger they weren't going to give me a loaner until I jumped up and down and hollered a little.<img src=icon_smile_evil.gif border=0 align=middle> The fuel line rubbed on a bolt and was leaking and when I called roadside assistance they made me call the local fire dept. to make sure it was safe to tow. The FD was out on a call so by the time I got that done and they told I wasn't going to get a loaner I was spitting mad. I told them I paid $21,000 for my new truck and I had better get a loaner for that kind of money. I got the loaner after a little cussing!! Just let 'em have it.<img src=icon_smile_evil.gif border=0 align=middle><img src=icon_smile_angry.gif border=0 align=middle>

Dan Blair
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Old 01-09-2002, 01:30 PM
  #3  
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Default RE: Ford Warranty work

Oh we've let them have in the past..even had the president of the local ford dealerships deliver our truck to our house cause I wasnt about to waste my time to go get it from the shop.
Ford customer service has gotten a few nasty phone calls today, and a few nasty emails.
Ford just plain sucks at customer service!
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Old 01-09-2002, 01:36 PM
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Location: Milan Indiana USA
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Default RE: Ford Warranty work

i forgot to say that they ordered the wrong fuel line for my truck so a 3 day job took 10 days!!!
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Old 01-09-2002, 01:51 PM
  #5  
Nontypical Buck
 
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Default RE: Ford Warranty work

The squeeky wheel gets grease. Make a big seen at customer service, with people around. They'll do almost any thing to keep you quiet. If that doesent work. You can try what a friend of mine did. Threaten to protest out front of their business. They thought he was bluffing, till he told them he was a Teamster. And just spent 87 days on a picket line. So standing in front of your shop for a week would be a peice cake. I laugh every time I think about it hehehe <img src=icon_smile_big.gif border=0 align=middle>
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Old 01-09-2002, 04:42 PM
  #6  
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Default RE: Ford Warranty work

Never had a warranty problem,My truck or car never broke,but it aint a ford either.
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Old 01-09-2002, 05:20 PM
  #7  
Typical Buck
 
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T%hats a good one Cardeer!!!!!!
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Old 01-09-2002, 07:00 PM
  #8  
Nontypical Buck
 
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I believe that North American steel = North American Cars = North American Jobs. If the Toyota is made in NA then at least some of the profits stay here. Ford has looked after any problems I've had so far. They gave me a loner when I said I didn't need one.

When you work for a steel company and you're close to retirement, you do what you can to help keep your job.

Dan O.
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Old 01-09-2002, 08:46 PM
  #9  
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Old 01-09-2002, 11:12 PM
  #10  
Nontypical Buck
 
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Default RE: Ford Warranty work

Never got the ESP with my '99 superduty dually, and we had several problems in the beginning that was later found out to be a norm with the duallys. We brought it back for the same reason till they figured out the problem and made the proper changes. After the 1st time, we hollered. They gave me my trade in truck to drive around. I tore the heck out of it that night I was so pissed! Ever go 60 mph in a F150 and slam her into 2nd? Gets them back wheels screeming! The rear two tires were as bald as Patrick Stewart by the time I was done with them. After the third or forth time, we were picking the car off the lot we were going to use while it was in the shop. Had some fun with a mustang, a focus and a couple other cars.
Just gotta know how to talk to em I guess.
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