Rocky Boots w/GoreTex, Please Respond
#11
Spike
Join Date: Feb 2003
Location: Terry MS
Posts: 80
RE: Rocky Boots w/GoreTex, Please Respond
I bought a pair about 7 years ago. Cornstalkers, I believe. They leaked almost immediately. I took them back and got another pair, same result. So the guy let me trade them for a pair of Lacrosse dual systems. Been happy and dry ever since.
#12
Spike
Join Date: Feb 2003
Location: richmond va USA
Posts: 73
RE: Rocky Boots w/GoreTex, Please Respond
I sure hope Rocky makes it right. That kind of stuff is very aggrivating. I just got SUPER service from Browning on a pair of boots. Browning has a 2 year warranty on boots. Mine were right at 4 years old and both soles seperated from the the upper. They had light use on them so I wrote a letter and shipped the boots back to see if they could repair them. I explained that I had never had a Browning product failso completely after light duty. I understood that the warranty was over but felt they should not had a failure that makes them unusable. Anyway, I recieved a letter, a company catalog and a full credit ($177) towards a new purchase. I just ordered a new pair. Can't ask for more than that. If you get the runaround, box them up, ship them back with a letter asking them to inspect them, find the problem and options for repair? It just may be cheaper for them to send you a new pair. At least that way they have to respond. Good Luck,
Dayton
Dayton